FAQ

Can I send a Bomibox or Bomibag as a gift?
Yes, just select the option for "Gift" on the final checkout page. Your payment details will be used, but you can add the gift recipient's add...
Wed, 4 Apr, 2018 at 7:22 PM
Are the products authentic?
Yes - all our products are 100% authentic and imported directly from the manufacturers in South Korea. If you have any concerns, please email us at hi@b...
Wed, 4 Apr, 2018 at 7:24 PM
When will I be billed?
You will be billed as soon as you subscribe for your first box, and then on the last day of the month, at the end of the period you selected.  If you sel...
Wed, 4 Apr, 2018 at 7:23 PM
When will I receive my first one?
We order a set amount of products from Korea in order for it to arrive in the US in time. This means our available stock can sell out quite fast. The cut o...
Wed, 4 Apr, 2018 at 7:24 PM
How much is international shipping
Shipping to international destinations is based on your country. It ranges from $12 to $25 depending on your country. Shipping rates are subject to change (...
Wed, 4 Apr, 2018 at 7:25 PM
How long does shipping take?
In the US, delivery takes 3-6 days. International orders can take 7-14 business days depending on your country and also on any customs procedures that are...
Wed, 4 Apr, 2018 at 7:24 PM
Do you offer refunds?
Yes. If you are not happy with your box, let us know by emailing us at hi@bomibox.com. We will send you a pre-paid shipping label of the return. Please no...
Wed, 4 Apr, 2018 at 7:23 PM
I made a mistake and need a refund?
No problem! Just drop us an email and we will refund you. The refund request is sent to your bank immediately. You will receive the money back into your ac...
Wed, 4 Apr, 2018 at 7:25 PM
Do you have an affiliate program?
Yes. Please click on the Connect | Bloggers link on the Connect link menu for more information. 
Wed, 4 Apr, 2018 at 7:23 PM
Do you offer free boxes for review?
If you are Blogger or social media enthusiast, please visit the Bloggers link at the CONNECT link on the top menu for more information. 
Wed, 4 Apr, 2018 at 7:23 PM