FAQ

What is Bomibox?
BomiBox is a Korean Beauty monthly subscription. We have 3 options to select from: Bomibox - This is a monthly mystery Korean Beauty Box filled with 8 f...
Wed, 4 Apr, 2018 at 7:18 PM
What payment methods are available?
We accept any valid credit card and Paypal. We have no visibility of your credit card information.
Wed, 4 Apr, 2018 at 7:18 PM
Do you offer free shipping?
We offer free shipping to the US.
Wed, 4 Apr, 2018 at 7:18 PM
Where do you ship to?
We ship worldwide including APO/DPO. To see international shipping rates, you can click on the subscribe button, once you put in your address, the shipping w...
Wed, 4 Apr, 2018 at 7:19 PM
When is the BomiBox/Bomibag shipped out?
If you order before we are sold out or before the close off date which is usually the 15th of the month, you will receive the same month's Bomibox or B...
Wed, 4 Apr, 2018 at 7:20 PM
Will I receive a tracking number for my shipment?
Yes. You will receive an email notification that your order has been shipped with a tracking number.. 
Wed, 4 Apr, 2018 at 7:21 PM
I made a mistake on my order, can I still change my details?
Provided we have not yet shipped out your product, you are able to change your details. Just send us an email!
Wed, 4 Apr, 2018 at 7:19 PM
Can I cancel at anytime?
Yes - just log into your account and cancel your subscription. If you simply want to skip a month and not cancel you can also do that. If you experience any...
Wed, 4 Apr, 2018 at 7:20 PM
My box has not arrived
Check your tracking number on your account, or you can follow up with your local post office. You can also pop us an email directly at hi@bomibox.com and we...
Wed, 4 Apr, 2018 at 7:21 PM
What brands do you work with?
We work with many trusted and authentic Korean beauty brands. We test and select brands that are popular, cult favorites, underground secrets, trending or n...
Wed, 4 Apr, 2018 at 7:22 PM